General FAQs

Below are some commonly asked questions we receive from our clients prior to the delivery of their USGA Experiences Ticket Package.

If you have any questions about your package, please email us or call +1.855.424.7080.

Please refer to our About Us page to learn more about USGA Experiences.

We encourage you to book your Official Travel and Experience Packages online at If you want to purchase offline, you can call and speak to one of our Event Specialists at +1.855.424.7080.

Our tickets come directly from USGA through our official partnership, guaranteeing 100-percent ticket authenticity and delivery upon request.

Easy payment terms* (i.e., split payments in increments) are available for select events. Please check with your Event Specialist or listed prices online on how to use our easy payment plans for your selected event.

For online purchases: Visa, MasterCard, American Express, and Discover are accepted. Additional charges may apply.

For offline purchases: Check, wire transfer or major credit cards (Visa, MasterCard, American Express, and Discover) are accepted. Additional charges may apply.

Yes, all pricing includes applicable taxes and fees.

In general, we will not share personally identifiable information about you with third parties, excluding our official partnerships. USGA or USGA Experiences may send personally identifiable information about you, including your email address, to other companies or people when:

  1. We have your consent to share the information;
  2. We need to share this information to provide you with the information, product or service you have requested;
  3. We respond to subpoenas, court orders or legal process; or
  4. We find or have reason to believe that your actions on our website violate website terms or conditions or are in violation of law.

View our complete privacy statement here.

Yes, for online purchases, the maximum is 10 Official Travel and Experience Packages per transaction. For transactions of more than 10, please fill out our form or call +1.855.424.7080 for booking.

Please contact a USGA Experiences Event Specialist at +1.855.424.7080 and we will assist you with all of the extras!

Our Event Specialists are standing by to help you with all your needs! Complete the form below or call +1.855.424.7080 and we will contact you to help you find the Official Travel and Experience Packages that are right for you.

Packages are typically sent within 3 weeks of the event via 2-Day shipping, signature required.

For credit card and online transactions, your shipping and billing address must be the same.

Stolen, destroyed or lost tickets cannot be replaced.

All sales are final. If the event is canceled for unforeseen circumstances, USGA Experiences will work with the event organizer to try to reclaim all or a portion of your purchase. Please check the terms & conditions in your purchase agreement for the specific event cancellation policy.

Selecting specific seats online is not possible. However, you can send us your request/preference when ordering tickets and we will do our best to satisfy your demand.

Request Event Information

Interested in more information? Fill out the form below to learn more about USGA Experiences Official Ticket Packages.